AI-Powered Emotion Detection and Therapy Assistance
Industry: Healthcare
Services Provided: AI-Powered Emotion Detection, AI-Based Therapy Assistance, NLP, Machine Learning Integration
Background: Harmony Health Services aimed to enhance their therapy assistance by implementing an AI-powered solution to identify emotions from speech or text and provide appropriate therapeutic advice.
Approach: Novahaptic developed a system using two approaches for emotion detection: fine-tuning a SequenceClassificationModel and prompt engineering, with the latter being selected. The system categorizes emotions into anger and depression, providing targeted advice using Retrieval-Augmented Generation (RAG). Other emotions are handled by generating contextually appropriate responses.
Results: The AI system accurately detects emotions and provides relevant advice, improving therapy assistance efficiency and user experience.
AI-Driven Sales Assistant
Industry: Retail
Services Provided: AI-Powered Sales Assistant, Chatbot Development, Machine Learning, NLP
Background: RetailMart sought to enhance customer engagement and support through an AI-driven sales assistant capable of handling customer inquiries, providing product recommendations, and facilitating purchases.
Approach: Novahaptic developed a smart chat agent using advanced NLP and machine learning algorithms. The AI assistant was trained on a vast dataset of customer interactions, enabling it to understand and respond to diverse queries accurately. Integration with the existing CRM system allowed for personalized recommendations and efficient order processing.
Results: The AI sales assistant improved customer engagement by 40%, reduced response times by 60%, and increased sales conversion rates by 25%.
AI-Driven Customer Insights
Industry: Market Research
Services Provided: AI-Driven Customer Insights, Machine Learning, Data Analytics
Background: MarketAnalytics Corp sought to leverage AI to gain deeper customer insights and improve market research accuracy.
Approach: Novahaptic developed an AI-driven customer insights platform using advanced machine learning algorithms. The system analyzed vast amounts of customer data from various sources, including social media, purchase history, and surveys. It provided detailed insights into customer behavior, preferences, and trends.
Results: The AI customer insights platform improved the accuracy of market research by 40%, enabled more targeted marketing strategies, and helped clients achieve a 25% increase in customer retention.